Get involved, do something fulfilling and make a difference

We are committed to providing excellent quality homes and services which enhance later life and ensure that we meet your needs and develop in line with your expectations.

By working with our residents and involving you in every aspect of what we do, you can influence decisions and take part in what is happening.

There are lots of ways to get involved with our various meetings, panels and committees. Some options take up very little time, while others take more time and commitment. Our goal is for everyone to be able to choose an option that works for them and do something fulfilling to make a difference.

Frequently asked questions

If you would like to get involved in any of the areas listed or would like more information, please contact the Customer Experience Manager on 01482 223783.

Ask a question
  • Play an active role in improving our services for all residents
  • Influence decisions that affect your housing services
  • Make your area an even better place to live
  • Give us your views on the services you receive
  • Be part of an interest, improvement or review group
  • Gain useful skills
  • Take part in training sessions, one-to-one mentoring, volunteering
  • Meet new people
  • Increase your knowledge of housing services provided
  • Attend our annual social events for rewarding our involved customers

To make sure that our involvement opportunities are accessible to all and do not cost you more than energy and enthusiasm, we will pay any reasonable expenses such as travel costs etc. For any questions, please contact the Customer Experience Manager on 01482 223 783.

Different levels of involvement will take different amounts of time, depending on what you want to do. Involvement can range from a five-minute telephone call to a full day session. It can be a ‘one-off’, or you could get involved on a regular basis.

Complete this form to get involved.

Get Involved

Resident Board Member

PFH is governed by our members board which includes residents

Resident Committee

Our committee helps us to develop our involvement and communication

Quarterly Resident Meeting

Residents can discuss concerns and hear updates on their living scheme

Resident Health & Safety Forum

The group helps to manage health & safety at PFH

Resident Led Scrutiny Panel

Read about out panel recommendations and Board response

Learning From Feedback Forum

The group meets twice a year to help improve our residents' experiences

Neighbourhood Walkabouts

Join us on our walkabouts to get fresh air and keep active

Volunteer With Us

How you can help