We provide passenger lifts and stairlifts to various buildings that we own and manage.

As a duty-holder under the Health & Safety at Work Act, it is our responsibility to ensure that these lifts are safe to use and operating correctly at all times.

Regular servicing by an independent specialist contractor is carried out at required intervals on all lifts, in line with regulatory advice and good practice guidance.

Furthermore, Insurance inspections are carried out via PFH’s Insurance providers on a six-monthly basis, as per HSE guidance.

Any recommendations from the reports are reviewed and actioned appropriately by the Property Services Team.

Found a fault?

If you discover a fault on a lift, you can report this immediately by contacting your scheme manager in the first instance. If they are unavailable, please contact Customer Services on 01482 223783 who will direct your enquiry to the relevant lift contractor.